Tuesday, April 4, 2017

template builder installer failed unexpected error for word bi publisher desktop

Go to -> C: -> Users -> XXXX-> AppData -> Local -> Temp

Find the file "TemplateBuilderInstaller.log" and open in note pad. You will see the error like:

Word process check start
Error No.: 339
Description: Component 'MSCOMCTL.OCX' or one of its dependencies not correctly registered: a file is missing or invalid

Download MSCOMCTL.OCX and copy to C:/Windows/system32 folder and C:/Windows/SysWOW64 folders.

Follow below Steps:
Look for MSCOMNCTL.OCX in the following:   C:\Windows\SysWOW64 directory
Right click on Command Prompt and select Run As Administrator
Type the following
CD C:\Windows\SysWOW64 directory
Press Enter
Next Type
Press Enter
You should get a message "DllRegisterServer in mscomctl.ocx succeeded"
Proceed with the installation

Then Install again BI Publisher Desktop.