Go to -> C: -> Users -> XXXX-> AppData -> Local -> Temp
Find the file "TemplateBuilderInstaller.log" and open in note pad. You will see the error like:
Word process check start
Error No.: 339
Description: Component 'MSCOMCTL.OCX' or one of its dependencies not correctly registered: a file is missing or invalid
Download MSCOMCTL.OCX and copy to C:/Windows/system32 folder and C:/Windows/SysWOW64 folders.
Follow below Steps:
Look for MSCOMNCTL.OCX in the following: C:\Windows\SysWOW64 directory
Right click on Command Prompt and select Run As Administrator
Type the following
CD C:\Windows\SysWOW64 directory
Press Enter
Next Type
Regsvr32 MSCOMCTL.OCX
Press Enter
You should get a message "DllRegisterServer in mscomctl.ocx succeeded"
Proceed with the installation
Then Install again BI Publisher Desktop.
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